Dealership automations
Five workflows that cover your sales floor and your workshop, built around the tools you already use.
Dealership workflows we automate
Open one to see what happens at each step.
New vehicle enquiries
When an enquiry comes in
- The enquiry is picked up from your listing or website
- The customer gets a reply straight away
- The lead is added to your CRM
- The right salesperson is told who to call
Test drive bookings
When a customer asks to drive a car
- The customer is offered available times
- The booking goes into your calendar
- Your salesperson gets the details
- A reminder goes out the day before
Lead follow-up
When a lead goes quiet
- Quiet leads are spotted in your CRM
- The customer gets a follow-up message
- Replies go to the right salesperson
- Your team sees who still needs a call
Service reminders
When a service comes due
- Vehicles due for a service are found
- Each customer gets a reminder
- They choose a time to book in
- The booking reaches your workshop diary
Vehicle status updates
While a car is in the workshop
- The workshop updates the job status
- The customer is told what is happening
- Extra work is sent for their approval
- They hear when the car is ready
Not a dealership? The same workflows suit any business that handles a lot of enquiries and bookings, such as clinics, property agencies and equipment suppliers.
Three channels your customers already use
Replies to enquiries, booking confirmations and follow-ups, sent from your dealership's address.
In Bronze, Silver and GoldReplies, test drive bookings, service reminders and status updates in the chat customers already check.
In Silver and GoldVoice calling
Automated calls for reminders and first responses, so a customer who prefers the phone is covered too.
In Gold